Plaza Premium Group Elevates the Customer Experience at KL International Airport

Plaza Premium Group unveiled its brand-new lounge in KL International Airport (KLIA). Located at KL International Airport Terminal 1, the lounge is the latest from the group’s offerings for travellers at the international departure hall, making a visit to the Plaza Premium Lounge in KL International Airport an essential part of the travel experience.


The new lounges offer guests two options: The Plaza Premium First and the Plaza Premium Lounge. At the brand’s KL International Airport outpost, frequent Plaza Premium Lounge guests will now have the option of upgrading to the Plaza Premium First experience. The lounge is open to both business and leisure travellers and will provide dedicated spaces to suit the different travelling needs: relaxation, dining, ‘work from anywhere’ areas, socialising, private rooms for families or corporate usage. These amenities are joined by excellent service to make sure anyone who departs or transits KL International Airport has a memorable experience in the lounge.

“We founded the independent lounge concept 25 years ago in Malaysia, as a part of our 25th anniversary celebration, after expanding our concept into over 70 international airports, we come back to our roots and revisit the whole lounge experience. The launch of this venue is a testament to the plans that Plaza Premium Group has in store for our growth in 2023 and beyond,” said Song Hoi-See, CEO and Founder of Plaza Premium Group “We are committed to “Make Travel Better”. Our goal is to transform Plaza Premium Lounge into not just a pre-flight space but a destination in its own right from one country to another. In this case we are bringing Malaysian culture to the forefront, where guests can visit us and uncover something new each time.”

The Lounge Ambiance

The lounge pays homage to art forms and the natural landscape of Malaysia. Tying both offerings together is the Rainforest Tree thatstands as the centrepiece within the space, offering guests with greenery within the lounge. As the newest addition under the Plaza Premium Group, the location within KL International Airport Terminal 1 boasts an array of design elements that showcase the best of Malaysian culture. From Batik patterns featured on the furniture to the incorporation of rattan weaving methods, to the artwork around the lounge, together it is a visual treat for guests.

The lounge features different zones that separate dedicated relaxation corners from the dining and working spaces, allowing travellers to relax, work or dine in comfort. The plush seats and warm tones when accompanied by the colourful artworks and design elements create a sophisticated and elegant setting that will have you ready for any international flight. By incorporating greenery and wellness into the lounge’s design, Plaza Premium Group has created a space where travellers can take a break from the chaos of travel and indulge in some much-needed relaxation and self-care. Both Plaza Premium First and Plaza Premium Lounge customers are also able to enjoy shower amenities within the space as well as nursery rooms for parents.

Lounge as an Art Gallery

Turning the lounge into a gallery space, the lounge has been designed to be an art and culture hub to elevate the travel experience. In its inaugural exhibition, Plaza Premium Lounge partners with The Art People Gallery to showcase local art from Malaysian artists. Within the lounge, guests will be able to discover a specially curated exhibition that showcases the works from nine local, emerging artists. Guests are greeted with an art mural display at the entrance of the lounge, which showcases a story of Malaysia’s past, present and future, each art piece allows guests insight into the culture and traditions of Malaysia on the canvas, giving a chance to journey into the heart of Malaysia.

Premium Dining Options

Plaza Premium First and Plaza Premium Lounge offer different dining experiences to cater to their guests’ needs. Plaza Premium First serves a curated experience, with an ala carte menu that is cooked a la minute, while Plaza Premium Lounge’s offers a buffet menu as part of the brand’s promise to promote sustainability and wellness, guests can also look forward to a refreshed menu featuring plant-based and vegetarian options, created by celebrity chef Andri Hadi, Plaza Premium Lounge’s newly appointed Chef de Cuisine. Known for his elevated fusion creations, Chef Andri has created a menu inspired by Malaysian flavours and ingredients. His signature dishes include Nasi Lemak with Australian Beef Rendang for Plaza Premium First and Malaysia Curry Laksa for Plaza Premium Lounge. Plaza Premium Lounge at KL International Airport Terminal 1 joins the recent openings of airport hospitality experiences by the group in Adelaide, Bengaluru, Cebu, Dubai, Florida and Hong Kong, and is one of the first expansion announcements marking its 25th anniversary by the group in 2023. This will pave the way for its launch in Jakarta Soekarno-Hatta International Airport later in the year.

Source: Press Release

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