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foodpanda Establishes Safety Committee To Tackle COVID-19

As the COVID-19 continues to develop throughout Asia, leading online delivery platform, foodpanda APAC, puts in precautionary measures to ensure the wellbeing of their employees and service partners. Amongst its 200 employees and thousands of active partners at foodpanda Malaysia, foodpanda is committed to providing most informed measures to promote health and safety.

During the recent outbreak, foodpanda APAC has mobilised to build the Business Continuity Planning (BCP), a dedicated committee whom are in charge of implementing measures to ensure the health and safety of employees and service partners alike.

The committee is made up of a tightened cross-functional team of foodpanda APAC business leaders, including C-level executives, regional and local Governance, Risk and Compliance (GRC) teams as well as regional and local HR Teams. It is chaired by foodpanda’s CEO, Jakob Angele. In line with the recommendations from the MOH, BCP has already implemented a series of dynamic measures:

  • Mandatory temperature checks twice a day for employees, recommended temperature
    checks for delivery partners.
  • Facilitating working from home arrangements and conference calls for office employees
  • Planning a split team arrangement to reduce the person-person contact.
  • Establishing guidelines for working from home for employees taking public transport and employees who are unwell.
  • Implementation of business-travel suspension within and between Asia-Pacific, Europe
    and MENA until at least the end of March 2020.
  • Planned internal and external group events/conferences have been cancelled.

The company has also developed dedicated communication measures to ensure all employees and service partners are well informed of the personal hygiene steps they should now incorporate regularly. Circulating internal infographics, setting up dedicated telegram channels with delivery partners and having all members of the BCP available for any queries, foodpanda wants to ensure all parts of their panda family feel safe and supported during this time.

Jakob Angele, foodpanda APAC CEO, explains “During this time, it is of the utmost importance that our employees and partners feel supported, informed and safe. By setting up these precautionary measures we hope to have created a first line of protection, which we will then regulate in line with the continued recommendations from the MOH”

“As the spread of COVID-19 continues to unfold, foodpanda takes the situation very seriously. We have put precautionary measures in place to ensure the wellbeing of employees, partners and customers alike. As an effect of the recent outbreak of the COVID-19, foodpanda has established a dedicated committee in charge of implementing measures to ensure the health and safety of our internal and external stakeholders. In line with the recommendations from the World Health Organization and local health ministries, our teams have already issued a series of informed precautions. We will continue to monitor the development of COVID-19 to implement further measures as necessary,” said Sayantan Das, Managing Director, foodpanda.

foodpanda APAC will continue to monitor the development of COVID-19 and implement further measures as necessary.

Source: Press Release

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